Common Questions?

Office Hours:  8:30 A.M. – 5:00 P.M  Monday- Friday

Saturday is by appointment only

Admission Process:

Individuals seeking services from OHBHS can complete the Intake forms provided under the “Client Intake” forms tab located under “Contact Us” or give us a call at 660-372-1313 ext. 101

We make reasonable efforts to match clients with the provider of their choice.  However, several factors are considered when scheduling initial appointments to match for best treatment outcome.  This can include providers current availability, their speciality area, and participation with your insurance plan.


Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part. Please contact your provider to verify how your plan compensates for psychotherapy services.

We’d recommend asking these questions to your insurance provider to help determine your benefits:

  • Does my health insurance plan include mental health benefits?
  • Does my health insurance plan include any “out-of-network” mental health benefits?
  • If the plan reimburses for out-of-network providers, what information do they require for me to file a claim and receive the allowed reimbursement?
  • Do I have a deductible? If so, what is it and have I met it yet?


Payment, as agreed upon, is due at the time of service. We accept cash, check, and credit/debit card (Visa, MasterCard, or Discover).

Cancellation Policy:

If you are unable to attend a session, please make sure you cancel at least 24 hours before the scheduled appointment time. Otherwise, you may be charged a fee.

We have a 2 No Show policy- This means if you fail to cancel your appointment 24 hours in advance, twice, you will be added to our “same day only” appointment list.

The same day only appointments are another way of saying you are no longer allowed to schedule appointments in advance. If you wish to be seen, you must call the day off and check availability. 

If you have further questions contact Vickie Stamp at 660-372-1313 Ext. 108

Any Other Questions:

Please contact us with any additional questions or concerns you may have. We look forward to working with you!